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Apr 11, 2008|
Smooth Travels for Frontier Airlines Customers
Airline Continues to Provide Customers with Superior Service
DENVER, April 11 /PRNewswire-FirstCall/ -- Frontier Airlines Holdings, Inc. (NASDAQ: FRNT) announced it continues to be fully operational, providing customers with the outstanding service they expect from the Denver-based carrier. On Friday, April 11, 2008, it was business as usual for Frontier customers who were met with friendly service, on-time flight schedules, and hassle-free travel. In its first full day of Chapter 11 bankruptcy protection, Frontier flew a full schedule of 405 flights, with more than 74% of those flights arriving on time, and zero cancellations as of late this afternoon. The airline saw virtually no drop in anticipated numbers, serving a total of 29,088 customers.
"We've been touched by the positive attitude of our employees in Denver and around our system -- and by the incredible support shown to us by our customers," said Cliff Van Leuven, Vice President of Customer Service.
Frontier Airlines Holdings, Inc. announced on April 10, 2008 that, following an unexpected attempt by its principal credit card processor to substantially increase a "holdback" of customer receipts, which threatened to severely impact Frontier's liquidity, Frontier and its subsidiaries have filed voluntary petitions for reorganization under Chapter 11 of the U.S. Bankruptcy Code.
Frontier intends to continue the exceptional service customers experienced Friday throughout its reorganization process. Specifically, it expects to:
-- Operate its full schedule of flights; -- Honor tickets and reservations and provide refunds and exchanges as usual; -- Maintain its EarlyReturns frequent flyer program and other award-winning customer service programs; -- Provide employee wages, healthcare coverage, vacation, sick leave, and similar benefits without interruption; and, -- Pay suppliers for goods and services received during the reorganization process.
More information about Frontier's Chapter 11 filing is available on the Internet at FrontierAirlines.com/restructure. Court filings and claims information are available at http://chapter11.epiqsystems.com/frontier.
About Frontier Airlines Holdings, Inc.
Frontier Airlines Holdings, Inc. is the parent company of Denver-based Frontier Airlines. Currently in its 14th year of operations, Frontier Airlines is the second-largest jet service carrier at Denver International Airport, employing approximately 6,000 aviation professionals. Frontier Airlines' mainline operation has 62 aircraft with one of the youngest Airbus fleets in North America. Frontier Airlines' mainline operations offers 24 channels of DIRECTV® service in every seatback along with a comfortable all-coach configuration. In conjunction with its regional jet fleet, operated by Republic Airlines, and a fleet of ten Bombardier Q400 aircraft operated by Lynx Aviation (a subsidiary of Frontier Airlines Holdings, Inc.), Frontier offers routes linking its Denver hub to 66 destinations, including 59 U.S. cities in 36 states spanning the nation from coast-to-coast; five cities in Mexico; one in Canada and one in Costa Rica. In November 2006, Frontier and AirTran announced a first-of-its-kind integrated marketing partnership that offers travelers the ability to reach more than 80 destinations across four countries with low fares, aboard two of the youngest fleets in the industry. For more in-depth information on Frontier Airlines, please visit its Web site at FrontierAirlines.com.
Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995:
Statements contained in this press release that are not historical facts may be forward-looking statements as that item is defined in the Private Securities Litigation Reform Act of 1995. Forward-looking statements involve risks and uncertainties that could result in actual results differing materially from expected results and represent the Company's expectations and beliefs concerning future events based on information available to the Company as of the date of this press release. The Company undertakes no obligation to publicly update or revise any forward-looking statements to reflect events or circumstances that may arise after the date of this press release. Additional information regarding risk factors that may affect future performance at the Company are contained in the Company's SEC filings, including without limitation, the Company's Form 10-K for its fiscal year ended March 31, 2007.
SOURCE: Frontier Airlines Holdings, Inc.
CONTACT: Corporate Communications of Frontier Airlines, +1-720-374-4560,
Web site: http://www.frontierairlines.com/