DENVER, CO (November 21, 2005) - Holiday cheer is in the air and as our nation looks forward to the Thanksgiving holiday, Frontier Airlines (Nasdaq: FRNT) provides passengers with a few tips - and several check-in options - to ensure a smooth and safe holiday travel experience.
First, Frontier recommends that travelers arrive at the airport two hours prior to scheduled flight departure time, both on the outbound and inbound trips.
Frontier also offers the following tips for its customers traveling this holiday season:
- Stay Informed: To check the status of any Frontier flight, customers are encouraged to check real-time flight status on the airline's Web site www.frontierairlines.com or call Frontier's automated flight information line at 800-432-1359.
- Check In Fast: Most e-ticketed customers may skip ticket counter lines by using Frontier's online check-in or kiosk-based check-in system, which allows passengers to check in and print a boarding pass, either from a home PC or a convenient airport kiosk, located at the DIA ticket counter. Learn more about online check-in at www.frontierairlines.com/checkin.
- Consider Curbside: Customers, especially those checking ski/snowboard/golf or sporting equipment, are encouraged to use Frontier's full-service curbside check-in at Denver International Airport, which is located on the east side of DIA on Levels 5 and 6.
- Skip the Crowd: Customers checking in at Frontier's Denver hub may access the A Concourse via the sky-bridge on the north side of the main terminal to avoid potentially crowded trams.
- Speed Ahead: Ascent and Summit level members of EarlyReturns, Frontier's frequent flyer program, may use the elite lines at the security checkpoints and ticket counter at DIA and other airports where the service is available, to expedite access to the gates.
- Check It and Go: Frontier's aircraft are spacious; however, onboard stowage space is limited. Customers are encouraged to check rolling bags at the ticket counter. Passengers are limited to one carry-on bag and one personal item, such as a briefcase, purse or laptop computer. Also, please remember that all carry-on luggage is subject to inspection at all security checkpoints. If you do not have bags to check, you may use Frontier's express check-in line located at ticket counter position one.
- Special Treatment: Year-round, Frontier provides extra service to special-needs travelers throughout their travel process. Those passengers are encouraged to notify Frontier of their requirements either prior to traveling by calling 800-432-1359, or at check-in.
- Unwrap It: All wrapped packages/gifts will be unwrapped and inspected, so customers are encouraged to either ship wrapped packages or travel with only unwrapped gifts.
- Know Your Limits: Abide by the TSA permitted and prohibited items, which are listed on Frontier's Web site at www.frontierairlines.com/about/checkpoint.asp.
- Ticketed Travelers Only: Only ticketed passengers are allowed beyond the security checkpoint. Proper, government-issued identification, such as a state-issued driver's license or a passport, along with a coordinating boarding pass, will be needed to pass through security.
Travelers are also encouraged to visit the Transportation Security Administration's (TSA) "Traveler & Consumer Center" site at www.tsa.gov to learn more about airport security measures and get tips to help travelers save time and smoothly navigate the security and travel process.
Frontier wishes all of its passengers a healthy, safe and joyous holiday season. For more information or to book your holiday travel, please call Frontier Airlines at 800-4321-FLY, visit Frontier's Web site at www.frontierairlines.com, or consult your professional travel agent.
Currently in its 12th year of operations, Denver-based Frontier Airlines is the second largest jet service carrier at Denver International Airport, employing approximately 4,600 aviation professionals. With 49 aircraft and the youngest Airbus fleet in North America, Frontier offers 24 channels of DIRECTV® service in every seatback along with 33 inches of legroom in an all coach configuration. In conjunction with Frontier JetExpress operated by Horizon Air, Frontier operates routes linking its Denver hub to 48 destinations in 29 states spanning the nation from coast to coast and to five cities in Mexico. Frontier's maintenance and engineering department has received the Federal Aviation Administration's highest award, the Diamond Certificate of Excellence, in recognition of 100 percent of its maintenance and engineering employees completing advanced aircraft maintenance training programs, for six consecutive years. In July 2005, Frontier ranked as one of the "Top 10 Domestic Airlines" as determined by readers of Travel & Leisure magazine. Frontier provides capacity information and other operating statistics on its Web site, which may be viewed at www.frontierairlines.com.