DENVER (Nov. 23, 2004) - Holiday cheer is in the air and as our nation
looks forward to the Thanksgiving holiday, Frontier Airlines (Nasdaq: FRNT)
provides passengers with a few tips - and several check-in options - to ensure
a smooth and safe holiday travel experience.
First, Frontier recommends that travelers arrive at the airport two hours prior
to scheduled flight departure time, both on the outbound and inbound trips.
Frontier also offers the following tips for its customers traveling this holiday
- Stay Informed: To check the status of any Frontier flight, customers
are encouraged to check real-time flight status on the airline's Web site
or call Frontier's automated flight information line at 800-432-1359.
- Check In Fast: Most e-ticketed customers may skip ticket counter
lines by using Frontier's FlexCheck online or kiosk-based check-in system,
which allows passengers to check in and print a boarding pass, either from
a home PC or a convenient airport kiosk, located at the DIA ticket counter.
Learn more about FlexCheck at www.frontierairlines.com.
- Consider Curbside: Customers, especially those checking ski/snowboard/golf
or sporting equipment, are encouraged to use Frontier's full-service curbside
check-in at Denver International Airport, which is located on the east side
of DIA on Levels 5 and 6.
- Skip the Crowd: Customers checking in at Frontier's Denver hub may
access the A Concourse via the sky-bridge on the north side of the main terminal
to avoid potentially crowded trams.
- Speed Ahead: Ascent and Summit level members of EarlyReturns, Frontier's
frequent flyer program, may use the elite lines at the security checkpoints
and ticket counter at DIA and other airports where the service is available,
to expedite access to the gates.
- Check It and Go: Frontier's aircraft are spacious; however, onboard
stowage space is limited. Customers are encouraged to check rolling bags at
the ticket counter. Also, please remember that all carry-on luggage is subject
to inspection at all security checkpoints.
- Special Treatment: Year-round, Frontier provides extra service to
special-needs travelers throughout their travel process. Those passengers
are encouraged to notify Frontier of their requirements either prior to traveling
by calling 800-432-1359, or at check-in.
- Packing the Pets: Passengers are reminded that Frontier does transport
pets; however, (with the exception of trained service animals) they ride in
the cargo bin; not in the cabin. For Frontier's complete pet policy, see Rule
195 in the airline's Contract of Carriage at www.myfrontier.org.
- Unwrap It: All wrapped packages/gifts will be unwrapped and inspected,
so customers are encouraged to either ship wrapped packages or travel with
only unwrapped gifts.
- Know Your Limits: Abide by the TSA permitted and prohibited items,
which are listed on Frontier's Web site at www.frontierairlines.com/about/checkpoint.asp.
- Ticketed Travelers Only: Only ticketed passengers are allowed beyond
the security checkpoint. Proper, government issued identification, such as
a state-issued drivers license or a passport, along with a coordinating boarding
pass, will be needed to pass through security.
Travelers are also encouraged to visit the Transportation Security Administration's
(TSA) "Traveler & Consumer Center" site at www.tsa.gov
to learn more about airport security measures and tips to help travelers save
time and smoothly navigate the security and travel process.
Frontier wishes all of its passengers a healthy, safe and joyous holiday season.
For more information or to book your holiday travel, please call Frontier Airlines
at 800-4321-FLY, visit Frontier's Web site at www.frontierairlines.com, or consult
your professional travel agent.
Currently in its 11th year of operations, Denver-based Frontier Airlines is
the second largest jet service carrier at Denver International Airport with
a fleet of 47 aircraft and employing approximately 4,500 aviation professionals.
Frontier, in conjunction with Frontier JetExpress operated by Horizon Air, operates
routes linking our Denver hub to 44 destinations in 25 states spanning the nation
from coast-to-coast and to five cities in Mexico. Frontier's maintenance and
engineering department has received the Federal Aviation Administration's highest
award, the Diamond Certificate of Excellence, in recognition of 100 percent
of its maintenance and engineering employees completing advanced aircraft maintenance
training programs, for five consecutive years. In July 2004, Frontier ranked
as one of the "Top 10 Domestic Airlines" as determined by readers
of Travel + Leisure magazine. Frontier provides capacity information
and other operating statistics on its Web site, which may be viewed at www.frontierairlines.com.