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Mar 10, 2004
Frontier Airlines Creates In-House Catering Program
DENVER (March 10, 2004) - Frontier Airlines (Nasdaq: FRNT) today announced that it has established its own catering operation to stock both mainline and Frontier JetExpress aircraft with food and beverages. The new operation, which will provide considerable annual savings to Frontier, will initially employ 49 agents and managers and will utilize seven 14-foot trucks and two vans. There are no immediate plans to change the food offered on Frontier flights, but the airline is reviewing the current food options.
The new operation, which was formerly run by Chelsea Catering, will be located in the existing Chelsea facility at Denver International Airport. Chelsea will continue to provide some limited services for Frontier such as food preparation and cart cleaning. It is anticipated that the new operation will create additional efficiencies in other areas such as allowing aircraft appearance agents who are responsible for cleaning the planes between flights, to enter the rear of the plane with the Frontier catering team. Previously, the aircraft cleaning team had to wait for all passengers to exit before they could enter the aircraft to begin cleaning.
"Chelsea has been a long time partner with Frontier, and we look forward to continuing our relationship in a way that provides Frontier cost savings and additional efficiencies," said Ann Block, senior vice president of in-flight and administrative services. "We are also proud to staff this area of our business with our own employees who understand Frontier's dedication to providing our customers with a superior level of in-flight service."
"Airlines today are being forced to look at all of their costs very closely," said John Zupin, General Manager of Chelsea Denver operations. "By sharing our facility and performing specialized service, we have created a unique 'win-win' situation for Chelsea and Frontier."