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Nov 6, 2002
Frontier Airlines Announces Standby Policy for National Airlines Ticket Holders
Denver (Nov. 6, 2002) - Frontier Airlines (Nasdaq: FRNT) today announced that it will offer standby travel for National Airlines' ticket holders whose travel plans were disrupted as a result of that airline's cessation of operations today.
National customers wishing to travel standby on Frontier Airlines must contact Frontier's reservations center before their planned date of travel for travel through Jan. 5, 2003. Frontier Airlines will accept tickets held by National customers for standby travel on Frontier on the originally scheduled travel dates and to the originally ticketed cities. National ticket holders must present their National Airlines' paper ticket or e-ticket confirmation at a Frontier ticket counter on the dates of travel. Standby travel is not guaranteed and will only be awarded if seats are available at the time of departure. A $25 handling service fee per segment will apply. A segment is defined as one takeoff and one landing.
To request standby travel by Jan. 5, 2003, or for information regarding Frontier's reaccommodation policy, customers holding National tickets are advised to call Frontier's reservations center at 1-800-432-1359 or review the airline's full policies on the Web site at www.frontierairlines.com.
Denver-based Frontier Airlines employs approximately 3,000 aviation professionals and is the second largest jet service carrier at Denver International Airport. The airline offers service to 37 cities with a fleet of 34 aircraft, which feature a single-class configuration. In 1999, 2000 and 2001, Frontier's maintenance and engineering department received the Federal Aviation Administration's highest award, the Diamond Certificate of Excellence, in recognition of 100 percent of its maintenance and engineering employees completing advanced aircraft maintenance training programs. In April 2002, Entrepreneur ranked Frontier one of two "Best Low-Fare Airlines," and in September 2001, Fortune ranked Frontier 41st on its 100 Fastest Growing Companies list. Frontier provides capacity information and other operating statistics on its Web site, which may be viewed at www.frontierairlines.com.