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Aug 14, 2002
Frontier Airlines Expands its Reaccommodation Policy for Vanguard Airlines Ticketholders
Denver (Aug. 14, 2002) Frontier Airlines (Nasdaq: FRNT) yesterday expanded its reaccommodation policy for Vanguard ticket holders whose travel plans were disrupted as a result of Vanguard Airlines cessation of operations on July 30, 2002, to provide standby accommodations for Vanguard customers.
Vanguard customers wishing to travel standby on Frontier Airlines must contact Frontiers reservations center before their planned date of travel and by Sept. 28, 2002. Frontier Airlines will accept tickets held by Vanguard customers for standby travel on Frontier on the originally scheduled travel dates and to the originally ticketed cities. Vanguard ticket holders must present their Vanguard Airlines paper ticket or e-ticket confirmation at a Frontier ticket counter on the dates of travel. Standby travel is not guaranteed and will only be awarded if seats are available at the time of departure. A $50 handling service fee per segment will apply. A segment is defined as one takeoff and one landing.
Customers who prefer confirmed travel may take advantage of discounted rates for Vanguard ticket holders through Sept. 28, 2002, which include waived advance purchase requirements and other waived restrictions for Vanguard ticket holders seeking reaccommodation on their originally scheduled travel plans.
To sign up for standby travel by Sept. 28, 2002, or for information regarding Frontiers reaccommodation policy, customers holding Vanguard tickets are advised to call Frontiers reservations center at 1-800-432-1359 or review the airlines full policies on the Web site at www.frontierairlines.com.
Currently in its ninth year of operations, Denver-based Frontier Airlines is the second largest jet service carrier at Denver International Airport with a fleet of 33 aircraft and employing approximately 3,000 aviation professionals. Frontier and its affiliate Frontier JetExpress currently serve 34 U.S. cities with 170 daily flights. In 1999, 2000 and 2001, Frontier's maintenance and engineering department received the Federal Aviation Administration's highest award, the Diamond Certificate of Excellence, in recognition of 100 percent of its maintenance and engineering employees completing advanced aircraft maintenance training programs. In April 2002, Entrepreneur ranked Frontier one of two "Best Low-Fare Airlines," and in September 2001, Fortune ranked Frontier 41st on its 100 Fastest Growing Companies list. Frontier provides capacity information and other operating statistics on its Web site, which may be viewed at www.frontierairlines.com.