DENVER (August 07, 2001) - Frontier Airlines (Nasdaq:
FRNT ) today announced the appointment of three new city managers, and the transfer
of one city manager. The airline will welcome new leadership to its Kansas City,
Seattle and Washington DC stations and one current manager will transfer to
Frontier’s San Francisco operation. Frontier city managers are responsible
for each respective station’s overall operation, including management of
the station’s employees and/or contract workers. Each city manager reports
to Director of Customer Care and Service R. Scott Litchard.
Kansas City (MCI):
Frontier welcomes Beckie Mogensen to her new position as
Kansas City manager, which was effective July 25. Beckie came
to Frontier’s Kansas City operation nearly one year ago
as a customer service coordinator and reported to former City
Manager Jeff Brookhart. As coordinator, Beckie supervised
the station’s America West contract employees and conducted
much of the station’s administrative and operational
duties. Beckie brings 25 years of airline customer service
experience to Frontier, having worked for Wichita, Kan.-based
Air Midwest and Topeka-Kan.-based Capital Airlines.
Seattle (SEA):
Bob Wynkoop will join Frontier’s Seattle station, effective
Aug. 8. Bob comes to Frontier from Horizon Air, where he most
recently served as customer services manager in Eureka, Calif.
There, he supervised the station’s employees, maintained
station budgets and schedules and conducted annual reviews
and training. He has a bachelor’s degree in English from
Washington State University. Frontier’s Seattle station
was formerly managed by Shirley Shackelford, who recently
transferred to the airline’s Los Angeles (LAX) station
as city manager.
Washington DC (DCA):
Frontier welcomes Kim Byrd-Newkirk to the Washington DC station,
effective August 3. Kim came to Frontier’s Seattle station
in 1999 as a coordinator and, in Nov. 2000, transferred to
Boston as a customer service supervisor. She assisted Boston
City Manager Shantanu Kar as Boston trained its own employees
and achieved excellent station performance ratings. Kim graduated
from Vancouver, Wash.-based International Air Academy.
San Francisco (SFO):
Steve Gundersen, formerly the airline’s city manager
in Washington DC (DCA), has transferred from DCA to SFO, effective
Aug. 2. Gundersen, who managed Frontier’s Washington
DC station since it opened in Sept. 2000, transferred to San
Francisco following former City Manager DJ Cullen’s resignation.
Steve came to Frontier in early 2000 as a customer service
coordinator in Phoenix.
Denver-based Frontier Airlines is the second largest jet
service carrier of Denver International Airport, serving 23
cities coast to coast with a fleet of 27 aircraft and employing
approximately 2,500 aviation professionals. In June 2001,
BusinessWeek ranked Frontier 14th on its list of Hot
Growth Companies. Frontier provides capacity and other data
and industry comparisons on its Web site, which may be viewed
at www.frontierairlines.com.
