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May 4, 2001
Frontier Airlines Names Manager, George Bush Intercontinental Airport/Houston
Denver (May 4, 2001) - Frontier Airlines (Nasdaq: FRNT ) has named David Harmon as city manager of its newest destination, Houston's Bush Intercontinental Airport, which begins service on May 16, 2001. Harmon currently serves as the customer service supervisor at Frontier's Phoenix Sky Harbor International Airport operation. Harmon, 40, will oversee the airline's contracted operations at Bush Intercontinental and will report directly to Director of Customer Care and Service Scott Litchard.
"As a supervisor in Phoenix and previously as a contract employee for Frontier in Minneapolis, David consistently exhibited excellent leadership skills, developed internal employee training programs and provided uncompromising customer service," said Litchard. "We welcome David to Frontier's newest city and look forward to his leadership and technical expertise in what we expect will be a very popular Frontier destination."
Harmon, a 12-year aviation veteran, joined Frontier on April 21, 2000 as the Phoenix customer service supervisor. Prior to that time, Harmon worked for Continental Airlines in Minneapolis, where he served as associate trainer, and spent four years with Walkers International, a resort charter company, where Harmon was responsible for customer service, ticketing, baggage and freight. Harmon attended Embry-Riddle Aeronautical University in Daytona Fla., as well as St. Cloud University in St. Cloud Minn. He and his wife Joni and three children currently live in Minneapolis and will relocate to Houston.
Denver-based Frontier Airlines serves 22 cities coast to coast with a fleet of 25 Boeing 737 jets and employs approximately 2,400 aviation professionals. The airline is the second largest jet service carrier of Denver International Airport with an average of 112 daily system wide departures and arrivals. Frontier Airlines recently introduced its own frequent flyer program, EarlyReturns, which offers one of the fastest return programs in the industry. In 2000, Zagat's Airline Survey ranked Frontier Airlines as one of the top ten domestic air carriers based on comfort, service and food. In 1999 and 2000, Frontier's maintenance and engineering department received the Federal Aviation Administration's highest award, the Diamond Certificate of Excellence, with 100 percent of its maintenance and engineering employees completing advanced aircraft maintenance training programs. Frontier provides capacity and other data and industry comparisons on its Web site, which may be viewed at http://www.frontierairlines.com .