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May 1, 2000
Frontier Airlines Announces New Call Center
LAS CRUCES, N.M. (May 1, 2000) - Frontier Airlines (Nasdaq: FRNT ) today announced plans to open a new call center, effective Aug. 1, in Las Cruces, New Mexico. The center will ultimately employ approximately 100 full-time Frontier employees by the end of calendar year 2000. The airline plans to renovate an existing building in the MIMCO Mesilla Valley Business Park, utilizing approximately 12,000 square feet. The call center will replace the airline's current outsource company, OASIS, located in Miami.
"Frontier is a very positive addition to our local economy and we welcome them to Las Cruces," said Las Cruces Mayor and Mesilla Valley Economic Development Alliance (MVEDA) Board Chairman Ruben Smith.
"We chose Las Cruces because of its large labor pool and its positive business atmosphere and rich culture," said Jeff Potter, Frontier's vice president of marketing. "Our new call center will be located approximately 45 minutes by car from our El Paso station, and we look forward to extending the Frontier family in Las Cruces."
Denver-based Frontier Airlines serves 21 cities coast to coast with a fleet of 23 Boeing 737 jets and employs approximately 2,000 aviation professionals. Unlike other airlines, Frontier's low fares do not have a Saturday night stay requirement. In addition, Frontier offers frequent flyer miles in Continental Airlines' OnePass® program. In 1999, Frontier was named "Best Low-Fare Carrier" by Entrepreneur Magazine in the publication's sixth annual Business Travel Awards. Also in 1999, the airline received the Federal Aviation Administration's (FAA) prestigious Aviation Maintenance Technician Employers Diamond Certificate of Excellence Award, which provides special recognition to airlines that have 100 percent of eligible employees complete an advanced training aircraft maintenance training program. Frontier's Web site may be viewed at http://www.frontierairlines.com .
For Mesilla Valley Economic Development Alliance: